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PRIVACY POLICY

A LEGAL DISCLAIMER

Last Updated: October 2026

Suwannee Country Jam™ and Spirit of the Suwannee Music Park & Campground® respect your privacy. This Privacy Policy explains how we collect, use, and share personal information through www.SuwanneeCountryJam.com and related event inquiries and services.

INFORMATION WE COLLECT

Depending on how you interact with us, we may collect:

  • Contact information you provide, such as your name, email address, telephone number, and mailing address.

  • Purchase and reservation information associated with event tickets, camping accommodations, and related services.

  • Inquiry and application information you submit through contact forms, vendor applications, or other event-related communications.

  • Technical information collected through website technology, such as your IP address, browser type, device information, and pages visited.

Payment information submitted through a ticketing or payment provider is handled according to that provider’s privacy policy and payment procedures.

HOW WE USE YOUR INFORMATION

We use information relevant to your interaction with us to:

  • Respond to questions and provide customer support.

  • Process or coordinate ticket purchases, reservations, and applications.

  • Communicate important event information and updates related to your purchase or request.

  • Send promotional communications when you have subscribed or where otherwise permitted by law.

  • Operate, maintain, and improve our website and services.

• • Help prevent fraud, protect our services, and meet legal obligations.

WHEN INFORMATION IS SHARED

We may share information with service providers that support our website, ticketing, payments, reservations, communications, and event operations, as needed to provide those services.

We may also disclose information when required by law or when reasonably necessary to protect the rights, property, or safety of our guests, staff, or business.

[Before publishing, identify the providers used and confirm whether any information is sold, shared for targeted advertising, or disclosed to sponsors or other marketing partners. 

COOKIES AND WEBSITE TECHNOLOGY

Our website may use cookies and similar technologies to support website functionality, remember preferences, and understand website activity.

EMAIL PREFERENCES

You can unsubscribe from promotional emails using the unsubscribe link included in those messages. Unsubscribing does not prevent us from sending necessary communications about an existing purchase, reservation, application, or service request.

DATA RETENTION AND SECURITY

We retain personal information for the purposes described in this policy and to meet applicable legal, accounting, and recordkeeping requirements.

We use reasonable safeguards to protect personal information. However, no internet transmission or electronic storage system can be guaranteed completely secure.

YOUR PRIVACY CHOICES

Depending on applicable law, you may have rights to request access to, correction of, or deletion of your personal information, or to withdraw consent for certain uses.

To make a privacy request, contact us using the details below. We may need to verify your identity before completing your request. Certain records may need to be retained for legal or transaction-related purposes.

CHILDREN’S PRIVACY

Our website is intended for a general audience. Children under 13 should not submit personal information through this website. If you believe a child has submitted personal information, please contact us so we can investigate and take appropriate action.

THIRD-PARTY SERVICES

Our website may link to or embed third-party ticketing, reservation, social media, or other services. Those providers have their own privacy policies, which you should review when using their services.

POLICY UPDATES

We may update this Privacy Policy as our services or practices change. Updates will be posted on this page with a revised “Last Updated” date. Additional notice will be provided where required by law.

CONTACT US

For privacy questions or requests concerning Suwannee Country Jam™, contact:

Spirit of the Suwannee Music Park & Campground®
3076 95th Dr.
Live Oak, FL 32060
Phone: (386) 364-1683
Website: www.MusicLivesHere.com

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